For businesses utilizing IT and cloud infrastructure, having a proactive and reliable IT AMC (Annual Maintenance Contract) provider is crucial. While there are many IT AMC providers in the UAE, we distinguish ourselves with our tailored service offerings that cater specifically to client needs. Our team comprises highly experienced and certified engineers and technicians skilled in various technical domains, allowing us to address diverse requirements through our annual maintenance contracts. Our IT AMC services are designed with client satisfaction in mind, offering comprehensive coverage for a wide array of IT assets, including servers, networking, backup solutions, Wi-Fi, firewalls, IPT, virtualization, and cloud infrastructure. We focus on ensuring optimal performance, security, and reliability across all supported equipment, making us a leading choice for IT AMC services in the UAE. As a trusted IT AMC provider, we partner with industry leaders like Microsoft, HPE, SonicWall, Veeam, Sophos, Huawei, Dell etc. These partnerships enable us to deliver cutting-edge technology and support that align with global standards. To discover the benefits of regular IT maintenance, visit our blog post on Why Regular IT Maintenance Matters for Business Success, or reach out to our IT AMC specialists today.
1. Comprehensive AMC
2. Non-Comprehensive AMC
3. Quick Online Support
4. Cloud Support Center
5. 24/7 Critical On-site Support
6. Resident Engineer under AMC
7. L1, L2 and L3 IT Support
We have created these AMCs so that clients can get the most suitable and tailored AMC plan that can offer them with incredible value and returns on investments.
When a client takes an AMC with us, we support them comprehensively throughout the years offering them with diverse types of help. After signing AMC with Emtech first time, we conduct a detailed study of customer complete IT infrastructure to fix all lingering issues once for all, apparently, we also recommend best practices. Preventive maintenance will be carried out every quarter and a detailed report will be shared with the customer regarding the details of issues and recommendations for them to look at the cases and action. Periodic review meeting will be conducted with Account manager to take support feedback from the customer as a part of continues improvement process.
When a client associates with Emtech for the first time, we carry out a full and comprehensive assessment of their IT and technical infrastructure to understand various issues, shortcomings and other lingering concerns that plague their technology infrastructure. Once we take care of all the issues of the client, we also provide them with effective practices and guidelines to ensure that their IT infrastructure performs and continues to perform as intended by the client.
As per the requirements, every quarter, we carry our preventive maintenance of the IT systems and infrastructure of the client to identify any issues. Once the same is done, we will also provide the clients with a detailed report of the findings, the analysis, and the guidelines to fix the issues that were identified, as well. This will support the client learn about the issues and the remedies they need to address not only the current concern but also the ones in the future.
Emtech looks to constantly improve the services and AMC support that we offer. Hence, we always try to learn about the experience that the clients have with us. Thus, we carry out periodic review meetings with the account manager to learn about the kind of experience and feedback from the client so as to improve our service support for our clients. This approach has greatly helped us render high value-adding AMC services to our clients, at all times.
Emtech understands that every business wants to grow and they work incessantly for the same. As a result, we offer them with scalable IT AMC services that can respond proactively to the dynamic nature of the business and its growth objectives.
Unlike typical IT AMC providers in the UAE, Emtech offers flexible, dynamic support that adapts to clients' evolving needs and business goals. We deliver tailored, top-notch IT AMC services that others cannot match, making Emtech the most reliable and economical choice for exceptional IT support in the region.
Emtech has a unique and client-centered approach that helps us become one of the most preferred IT AMC providers in the UAE. However, along with that, we also have a variety of unique differentiators that make us distinct from similar service providers in the UAE. These elements help us stand our brand apart and are given below.
1.Our experience in the field for about three decades
2.We have matchless expertise in the field
3.Emtech offers tailor-made service support to all our clients
4.Our team consists of highly qualified and experienced professionals
5.Emtech always tenders highly economical services to our clients
6.We have a dedicated customer support system that offers 24x7 support
Being a highly client-centric IT AMC service provider, Emtech can extend any kind of IT support you need when it comes to maintaining, tweaking, and managing your IT infrastructure for better and seamless business operations. At Emtech, we focus on offering IT AMC services that are; Value-adding We want each of our clients to get maximum value for their investments and efforts with us. Hence, we leverage our offerings as per the IT infrastructure of the client for maximum service deliverance.
