IP telephony refers to any phone system that uses an internet connection to send and receive voice data. Unlike a regular telephone that uses landlines to transmit analog signals, IP phones connect to the internet via a router and modem. IP telephone systems use the Internet Protocol (IP) or other digital protocols to transfer voice communications over the internet. IP telephony describes any system that fits within the internet-based telecommunications umbrella, including fax and other systems. VoIP has become the most popular IP telephony solution. VoIP telephony is taking over the business telecommunications market. Many businesses are making the switch to VoIP telephony as it cheaper than landlines. IP telephony also enables your business to access advanced features without having to invest in extra hardware. IP telephony has ushered in the development of unified communications solutions which can provide a complete communications package all in one, to be ran over a single network and on one platform.
The benefits of IP telephony in corporate environments are numerous but are mostly narrowed down to cost considerations related to infrastructure and monthly bills. IP telephony also enables your business to access advanced features without having to invest in extra hardware. VoIP also makes it a lot easier to integrate voice communications with your CRM and other business tools. The ability to centralize data and provide consistent customer service across multiple channels (at a lower cost) makes IP telephony and VoIP a no-brainer for many businesses.
Cisco IP telephony solutions are an integral part of Cisco Unified Communications, which unify voice, video, data, and mobile applications on fixed and mobile networks enabling users to easily communicate in any workspace using any media, device, or operating system. Cisco IP telephony solutions can be used to provide highly secure, reliable, scalable communications that take advantage of your LAN and WAN. Also, Improve employee agility and productivity through integration with innovative Cisco Unified Communications and third-party applications.
Avaya works diligently to contact centers, allowing agents to switch between the telephone, instant messaging, chat, and other means of communication to provide more timely and more cost-effective service. It’s IP-telephony enables employees to work from home, on the road or a business trip. Avaya IP PBX serves as the basis for a broad range of applications such as Self Service (IVR), Outbound dialing system (PDS) and Integrates with external databases (CRM). Avaya solutions can support more end-devices with IP-capabilities with fewer restrictions on the load and fewer calls to clustered servers.
Panasonic IP telephones are easy to install and delivers the flexibility and reliability that are the hallmarks of Panasonic DECT technology, Panasonic IP telephones represents a sophisticated mobility solution. Panasonic IP telephones have a noise-reduction function which reduces surrounding noise and enhances the clarity of the conversation. Panasonic’s IP Wireless DECT phone is remarkably easy to set up and to manage. DECT capability sets free from wire which can create communication environment that is entirely suited to the different places in which businesses operates, from the office out into the stock yard.
Emtech's IP telephone framework solution provider services use voice over internet protocol (VoIP) innovation for putting and leading phone calls. Through our IP innovation solution services, organizations can make their phone and PC systems cooperate to beat the breaking points recently set by conventional telephone frameworks. Emtech can help you install a cost-effective high-performance IP telephone framework which is appropriate for your organization.
