For businesses relying on IT and cloud infrastructure, having a proactive IT AMC (Annual Maintenance Contract) is critical. Many providers exist in the UAE, but emtech stands apart with tailored support plans designed for SMBs and enterprises.
Our team of certified IT engineers and technicians brings decades of expertise across servers, networking, storage, Wi-Fi, firewalls, virtualization, and cloud infrastructure. With regular preventive maintenance and 24/7 monitoring, we ensure your IT systems remain secure, reliable, and optimized for performance.
At emtech, we offer flexible AMC packages to suit different business needs:
1.Comprehensive AMC – End-to-end IT asset coverage
2.Non-Comprehensive AMC – Affordable with selective coverage
3.Quick Remote Support – Immediate online troubleshooting
4.Cloud Support Center – For hybrid and cloud-driven businesses
5.24/7 On-site Critical Support – Guaranteed rapid response
6.Resident Engineer AMC – Dedicated IT staff for your business
7.L1, L2 & L3 IT Support – Multi-tiered escalation support
These options ensure maximum value and ROI while addressing both day-to-day IT support and long-term infrastructure reliability.
When you choose emtech for the first time, we provide:
This structured onboarding ensures your IT systems are aligned with global best practices from ISO, Gartner, and Forbes.
When a client associates with emtech for the first time, we carry out a full and comprehensive assessment of their IT and technical infrastructure to understand various issues, shortcomings and other lingering concerns that plague their technology infrastructure. Once we take care of all the issues of the client, we also provide them with effective practices and guidelines to ensure that their IT infrastructure performs and continues to perform as intended by the client.
As per the requirements, every quarter, we carry our preventive maintenance of the IT systems and infrastructure of the client to identify any issues. Once the same is done, we will also provide the clients with a detailed report of the findings, the analysis, and the guidelines to fix the issues that were identified, as well. This will support the client learn about the issues and the remedies they need to address not only the current concern but also the ones in the future.
emtech looks to constantly improve the services and AMC support that we offer. Hence, we always try to learn about the experience that the clients have with us. Thus, we carry out periodic review meetings with the account manager to learn about the kind of experience and feedback from the client so as to improve our service support for our clients. This approach has greatly helped us render high value-adding AMC services to our clients, at all times.
emtech understands that every business wants to grow and they work incessantly for the same. As a result, we offer them with scalable IT AMC services that can respond proactively to the dynamic nature of the business and its growth objectives.
Unlike typical AMC providers, emtech delivers customized, scalable IT AMC solutions that adapt to your growth. Whether you’re a fast-growing SMB or an enterprise with complex IT needs, our AMC contracts are built to support your evolving business.
Partner with emtech, the leading IT AMC company in Dubai & Abu Dhabi, and ensure your IT infrastructure never lets you down.